Shipping policy
# Shipping Policy
Every garment is made to order — printed only after you buy it, at a Printful facility in the US or Europe. No stockrooms, no overproduction, no unsold inventory sitting in a warehouse. That means your order takes a little longer to reach you than a shelf-pulled t-shirt, but nothing is made until it's needed.
## Production Time
Once an order is placed, it takes **2–5 business days** to print and prepare for shipment. This happens before the shipping clock starts — factor it in when estimating arrival.
## Shipping Time
After production, transit time depends on destination:
| Destination | Standard Shipping | Express Shipping |
| United States / Canada | 3–4 business days | 1–3 business days |
| United Kingdom | 3–7 business days | 1–3 business days |
| Rest of world | 5–20 business days | 1–3 business days |
**Estimated delivery = production time + shipping time.** These are estimates, not guarantees — customs processing and regional carrier conditions can add time, particularly outside the US, UK, and EU.
## Where We Ship
We ship to most countries worldwide. We currently cannot ship to Russia, Belarus, Cuba, Iran, Syria, North Korea, Ecuador, or Crimea/Luhansk/Donetsk (Ukraine), in line with our fulfillment partner's restrictions.
## Order Tracking
Once your order ships, you'll receive a tracking link by email automatically. No need to request one.
## Multiple Items in One Order
Tees, hoodies, and accessories ordered together may ship separately if they're produced at different facilities or require different packaging. If your order splits, you'll get tracking for each shipment. There's no extra charge to you for this.
## Customs & Import Fees
Orders shipped outside the country of production may be subject to customs duties or import taxes on arrival. These are set by your country's customs authority and are the responsibility of the customer — they are not included in your order total.
## Delays
If your order hasn't arrived within the estimated window above, wait 1–2 additional business days first — carrier updates can lag. If it still hasn't shown up, contact us at [support email] with your order number and we'll look into it.
## Damaged or Lost Items
Every garment is inspected before it leaves the print facility, but if yours arrives damaged or never arrives, contact us within 30 days of the order date. We'll arrange a free reprint or replacement — no return shipping required.
## A Note on Waste
Nothing about this brand is built to sit on a shelf. Producing to order means fewer wasted garments, less overstock destined for landfill, and a supply chain that matches what people actually want to wear — not what a forecast guessed they might. It's slower than fast fashion. That's deliberate.